Terms of Service

By creating an account, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” includes both you and the organization.

LumaSR provides tools for language learning and related study workflows. Features, interfaces, and availability may vary by plan, region, or device. We may add, change, or remove functionality over time.

The Services are provided for personal, non-commercial educational use unless we expressly agree otherwise in writing. The Services do not constitute professional, legal, medical, or academic advice.

We aim to operate the Services in a reliable manner, but we do not warrant uninterrupted or error-free operation, nor that any particular result (such as test scores or proficiency outcomes) will be achieved.

You must be old enough to form a binding contract where you live (and at least the age required by applicable law in your region) to use the Services. You are responsible for providing accurate registration information and for maintaining the confidentiality of your credentials.

You are responsible for activity that occurs under your account, except where caused by our gross negligence or willful misconduct to the extent recognized by applicable law. Notify us promptly if you suspect unauthorized access.

You agree not to:

• Use the Services in violation of law or the rights of others, including intellectual property and privacy rights;
• Attempt to probe, scan, or test the vulnerability of any system or network, or breach authentication or security measures, without authorization;
• Interfere with or disrupt the Services or servers or networks connected to the Services (including by transmitting malware or excessive automated traffic);
• Misrepresent your identity, impersonate others, or manipulate usage metrics or leaderboards;
• Use the Services to develop a competing product or service by scraping, mining, or systematically extracting data, except where permitted by applicable law or with our prior written consent;
• Upload or share unlawful, defamatory, harassing, hateful, or sexually exploitative content.

We may investigate violations and cooperate with law enforcement as permitted by law.

You retain ownership of content you submit to the Services (“User Content”), subject to these Terms. You grant LumaSR a non-exclusive, worldwide license to host, store, reproduce, process, display, and distribute User Content solely as needed to operate, secure, improve, and promote the Services and as described in our Privacy Policy.

You represent that you have the rights necessary to grant the foregoing license and that your User Content does not violate these Terms or applicable law. You are responsible for your User Content and the consequences of posting it.

Certain features may be offered under free or paid plans. If you purchase a paid plan, fees, billing cycles, and taxes (if any) will be presented at checkout or in-product before you are charged, to the extent required by law.

Payments may be processed by third-party providers. Their terms and privacy practices apply to payment transactions. We do not store full payment card numbers on our servers when a processor handles payment data.

We may change pricing or plan features from time to time. Where we are required to provide advance notice, we will do so in accordance with applicable law. Unless stated otherwise at the time of purchase, fees are generally non-refundable except where mandated by law or expressly stated in the offer you accept.

LumaSR and its licensors own the Services, including software, branding, documentation, and curated content made available by LumaSR, subject to open-source or third-party licenses where indicated.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. No other rights are granted by implication or estoppel.

The Services may integrate with or link to third-party services (for example, sign-in providers or hosting infrastructure). Those services are governed by their own terms and policies. We are not responsible for third-party services we do not control.

We may modify the Services or these Terms. If we make material changes to these Terms, we will take reasonable steps to notify you, such as posting an update on this page, within the Services, or by email where appropriate. The “Effective date” at the top of this page will be updated when revisions are posted.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms, except where applicable law requires a different process.

To the maximum extent permitted by applicable law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Some jurisdictions do not allow certain disclaimers; in those jurisdictions, disclaimers apply only to the extent permitted by law.

To the maximum extent permitted by applicable law, LumaSR and its affiliates, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising from or related to your use of or inability to use the Services, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability for any claims arising out of or relating to the Services or these Terms is limited to the fees you actually paid to LumaSR for the Services during the twelve (12) months preceding the event giving rise to the claim, if any. If you have not paid fees for the Services, monetary damages are limited to the extent permitted by applicable law and your non-waivable statutory rights.

Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the fullest extent permitted by law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for gross negligence or willful misconduct, where recognized).

To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless LumaSR and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your User Content, your use of the Services, or your violation of these Terms or applicable law.

You may stop using the Services at any time. We may suspend or terminate your access if we reasonably believe you have violated these Terms, pose a security risk, or must do so to comply with law.

Upon termination, your right to use the Services ceases. Provisions that by their nature should survive (including intellectual property, warranty disclaimers, limitation of liability, indemnity, and governing law) will survive.

We may retain or delete your information after termination in accordance with our Privacy Policy and applicable law. We do not guarantee retention of any particular data after account closure.

You agree to comply with all applicable laws and regulations in connection with your use of the Services, including export control and sanctions laws where relevant.

These Terms are governed by the laws of the jurisdiction in which LumaSR operates, without regard to conflict-of-law principles that would require application of another jurisdiction's laws, except where mandatory consumer protections in your country of residence require otherwise.

Unless applicable law requires a different forum, you and LumaSR agree that courts located in that same jurisdiction will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services, subject to any non-waivable rights you may have to bring claims in your home courts.

These Terms, together with the Privacy Policy and any additional terms presented for specific features you use, constitute the entire agreement between you and LumaSR regarding the Services and supersede prior agreements on the same subject.

If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, subject to applicable law.

For questions about these Terms, please contact us using the contact method published on our website or within the Services.